Terms of service
By using our website and placing an order, you agree to the following:
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All live fish require 20–30 working days to process before shipping.
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Once shipped, delivery is typically completed within 48 hours via UPS Next Day Air.
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Shipping only occurs Mon–Wed to prevent weekend delays.
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You must be available to receive your order upon the first delivery attempt.
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We reserve the right to delay shipping during unsafe weather.
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You accept the DOA and Refund Policies as outlined.
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Misuse of our policies may result in refusal of future orders.